Genea Newcastle Pty Ltd trading as Newcastle Egg Donors collects personal and health information from you if you wish to become a donor.
Your personal and health information is collected and used to conduct treatment to be able to provide your donated gametes to recipients. It will also be used to send communications (including results) to you, provide information, conduct business processing functions, update our records and keep your contact details up to date, respond to any complaint made by you, comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority.
It will also be used internally for the administrative, planning, product or service development, quality control and research purposes.
If any of the personal or health information you provide is not accurate or complete, or you choose not to provide us with your personal information, we cannot accept your donated gametes.
We may disclose your personal and health information to our employees, related bodies corporate, contractors and service providers for the purposes of managing our business. Your information may also be provided to third parties if we are legally obliged to do so by a court subpoena, statutory authority, search warrant, coronial summons or to defend a legal action. If information is requested by a third party connected to you it must be accompanied by an original written authorisation from you to release that information.
There may be instances where mailing houses, couriers, payment processors, data entry services providers and electronic network administrators are provided with some of your personal details. They will never have access to your health information.
No personal or health information is disclosed to parties outside Australia except in circumstances where you request and consent to its release (ie the shipment of biological material to an overseas clinic).
You may contact us by:
or by post: Privacy Officer Genea Limited Level 2/321 Kent Street SYDNEY NSW 2000